Michael Wynkoop

• Led a team of 8 engineers to extract a data service from a legacy Rails monolith, then contributed to further service extractions — services communicating via Kafka event streaming
• Built an AI orchestration context service: assembles customer timeline history into context consumed by AI decisioning to determine next customer actions
• Improved throughput and latency on critical endpoints by refactoring hot paths, optimizing queries, and layering caching strategies
• Mentored through pair programming, code review, and coaching; built and maintained features across admin and customer-facing workflows

Concurrent with full-time roles

• SocialCipher (dashboard.socialcipher.com): Built and have operated for 6 years the full-stack Rails companion/admin platform for a Unity-based social-emotional learning game — live streaming support, analytics dashboards, and real-time interaction with in-game state
• Make It Real (makeitreal.env8.com): Building an AI-first website creation and hosting platform (Rails) — customers describe changes in plain language, review an LLM-generated preview, and publish when ready. Single tool layer powers both the in-app editing agent (DeepSeek API by default, with bring-your-own-key support) and an MCP server exposing the same tools to authorized users
• Wyshlist (wyshlist.app): Shopify app built on Shopify's app framework (Remix + React); currently in Shopify App Store review
• Museum installations: Designed and shipped touchscreen exhibit applications embedded in custom millwork for the SPAM Museum (Hormel Foods) and four bilingual English/Spanish stations at the Florida Children's Museum — engineered to reset between visitors, auto-recover from crashes, and run unattended through full museum hours
• ICBA trade show installations: Built a large-format touch table mapping community-bank lending state by state, plus a scrollytelling data map — one codebase serving both the show floor and the public web, sourced from Census, FDIC, and Federal Reserve data
• Sous (iOS): Built a fully functional AI cooking app (private beta, in daily personal use) — recipe storage, AI chat recipe generation, combined multi-recipe shopping lists, and a hands-free cooking mode: a streaming voice conversation with the active recipe, with spoken replies via the ElevenLabs API

Promoted from Software Engineer

• Built and operated 40+ high-throughput GraphQL endpoints serving millions of requests per day for e-commerce features and integrations
• Improved performance of a major Shopify integration by migrating it to the Shopify GraphQL Admin API
• Worked on the zero-to-one R&D team building proofs of concept and MVPs across the product surface

• Partnered with lab operations to automate compliance workflows and reporting, improving reporting accuracy by 30%
• Designed and shipped Rails modules for regulatory calculations and lab data pipelines across multi-location labs
• Built integrations with state-regulated track-and-trace systems (METRC)

Promoted from .NET Developer

• Built and maintained data-driven tools supporting front-office trading, portfolio management, and analytics teams
• Designed and optimized SQL-based reporting systems, improving data accuracy and visibility across multiple asset classes
• Translated complex financial and operational requirements directly with business users into shipped tooling

• Built and maintained internal analytics tooling in C#/.NET for telecom operations

• Full-stack design, development, and maintenance of the Qtrac SaaS queue-management platform, including R&D for continuous feature innovation